every IT professional MUST have
A career in
the field of information technology (IT) is one of the most sought these days.
Most engineering college graduates land up in the IT industry. While, a job as a
software engineer looks very lucrative at first glance, once you get into the
industry, you realise that it is not just your technical skills that will keep
you in the race.
something more to ensure that you are able to do a good job. In other words, you
need some extra skills to ensure that you are able to keep the job after you
land it. These extra skills are called 'soft skills'.
What are the advantages of soft skills?
Your soft skills or people skills decide how fast
and well you climb the ladder of success. Here are some of the advantages that
your soft skills can reap for you:
~ They help
you grow in your career
~ They give you an eye to identify and create opportunities
~ They help develop relationships with your colleagues and clients
~ They develop good communication and leadership qualities in you
~ They help you think beyond dollars.
the advantages your soft skills can get you, you would want to know what is it
that you need as a technical person to grow as a professional and climb the
ladder of success.
some soft skills which will help you grow not just as a professional but also as
Any task that comes to you or your team, undertake
with a can-do attitude. Slowly you will observe that you and your team have
become the favourite of the management. Every accomplished task boosts your self
confidence and pushes you one step closer to success.
This includes verbal, non-verbal and written
communication. Be sure that you are able to put across your point clearly and
confidently. As an IT professional you will need to work with colleagues and
clients of various nationalities and backgrounds. Ensure that you are able
communicate clearly with them. This applies to teleconferencing as well.
~ Learn to
Listening is an
essential part of communication. Ensure that you listen attentively. This will
help make the other party feel comfortable while interacting with you and
improve your communications.
a team player
Help your team members help
themselves. Be friendly and approachable. If your team is stuck somewhere look
out for ideas to overcome the obstacle together.
Learn to delegate
Chances are you will have junior members on the team.
Recognise their strengths and delegate them the right work.
credit to those who deserve it
Do not all the credit
for a job well done. Pass on praise or recognition from superiors to team
members who deserve it. Doing it publicly or in front of your boss will further
instill a feeling of confidence among your team.
~ Motivate yourself and others
As you look ahead to grow in your career you will need
to deal with various people under you. You can not expect quality results from a
team whose motivational level is too low. So, stay motivated and keep others
A leader is a person
whom people are ready to follow. Develop qualities that will make people follow
you not because they are required to but because they want to. Even while
operating in a team, take a role to lead and facilitate the work for other
Control your sense of humour
When you are working with people from various cultures
you need to be extra careful with your sense of humour and gestures. Behaviour
that is acceptable among Indian colleagues might be considered obscene or
disrespectful by people from other cultures. Stay away from controversial topics
or ideas in the office.
This is a quality one
needs to develop in order to grow. If you want to grow in the hierarchy, you
need to help sub-ordinates grow. Be a good mentor. Help them understand things
better. This not only improves the work environment but also improves your work
When you are working
with people, at times you will be criticised while at others you will be
required to criticise your colleagues or sub-ordinates. Ensure that you take the
criticism constructively and look at it as an opportunity to grow. Similarly,
while criticising others shoose your words carefully and keep it professional.
Destructive criticism will lead to loss of respect and trust. Let your criticism
help the other person grow.
IT-preneur- Like an
entrepreneur, have a risk-taking attitude. Learn to take responsibility for
failures and pride in a job well done.
While working in a team there will always be one or two people with a negative
attitude. This attitude can be contagious. Employ tactics to deal with such
people and improve motivation.
Keep an eye on your
e-mails for proper language. Open up the e-mail with a suitable address and end
with a thanking note. Your words should convey the correct meaning and invoke
the desired action.
As you climb the ladder of success, you will need to
handle work from various fields. For example, you will have to interact with
your technical team on project success, with the HR department for team
appraisal and recruitment, with clients on project requirements or problems etc.
Organise and plan to fit in all the required activities into your schedule.
Once you have
developed these soft skills along with your technical skills you will find that
you are a lot more confident about your capabilities.
Courtesy : rediff.com