Descriptive or Behavioural Questions
type of question is becoming increasingly popular in interview situations. It
asks what you did in a particular situation rather than what you would do.
Situations chosen usually follow the job description fairly closely. Some
employers feel that examples of past performance will help them to predict
future performance in similar situations. There is no right or wrong answer to
this type of question, but keep in mind that you should relate the answer to the
position. If you are interviewing for a research position, talk about a research
project you completed.
me an example of a work situation in which you were proud of your
working as a sales representative for XYZ Company for the summer, I called on
prospective clients and persuaded them of the ecological and economic benefits
of recycling. I also followed up on clients to ensure that they were satisfied
with the service they received. This involved both telephone and in-person
contacts. I increased sales 34% over the same period in the previous year."
preparing for this type of questioning, it is crucial that you review the skills
and qualities that the position would require and identify specific examples
from your past which demonstrated those traits.