Recruitment of Associate at Sutherland Global Services: 2011

Experience: 0-6 months in any field

Qualification: Non-graduates/Graduates from any discipline

Job Profile:

Role: Associate

Software Skills:

• Written and verbal communication skills
• Typing skills of 25 words per minute with an accuracy of 80%

Type of Work: Experience Knowledge of browsers (MS Internet Explorer) & perform all end-user services on the email system

Program / Function: E-Mail

Job Description:

•  Strong customer service focus – “Active email communication” skills with ability to empathize with the customer and prioritize customer needs
• Comprehension – Ability to clearly understand the problem statement
• Composition – Ability to compose grammatically precise, concise and apt sentences
• Ability to communicate correctly and clearly with a ‘friendly ambiance’
• Good understanding of email etiquettes
• Flexible to work in night shifts, cab will be provided for free Door pick up and Door drop during night shifts

Company Profile:

Sutherland Global Services is a multi-national technology-enabled BPO services company providing integrated Platform-based and Analytics enabled business-cycle support solutions for major Industry Verticals and global industry leaders.

Having started operations in 1986 in Rochester, New York, Sutherland now employs over 30,000 professionals offering RightSourcing™, seamlessly blended services from its 33 delivery centers in Bulgaria, Canada, Colombia, Egypt, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.

Contact Details:

Company Name: Sutherland Global Services
Send Your Resume To: mabel.johnson(at)sutherlandglobal.com
Posted Date: 19 August, 2011

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