OBJECTIVE : A position in retailing

EXPERIENCE : 1989 to Present

Lendman’s Department Stores
1986 to present

Assistant Manager, Home Furnishings
Responsible for sales, merchandising, and customer service. Assist customers in selecting home furnishings to meet their personal needs.

Supervise a staff of seven sales assistants and merchandise clerks. Provide customer feedback to the corporate buying department and assist in the selection of new items.

1989 to 1996
Sales Clerk, Home Furnishings
   Twice selected “Employee of the Month.”
    Increased sales by 7% while reducing customer complaints by 30%. Selected to participate on a task force designed to improve selection and customer service in the home furnishings area.

1971 to 1989
Homemaker
   Raised three children and held leadership positions in a variety of civic organizations.
   Active in the Chicago area YWCA, United Way Campaign, and other charitable causes. Served as United Way Membership Chairperson in 1985. Received a mayoral citation for excellent service.

1968 to 1971
Yauckey’s Department Stores
   Sales Clerk, Women’s Clothing