Career @ Convergys India
Convergys Corporation (NYSE: CVG) is a global leader in relationship management.
We provide solutions that drive more value from the relationships our clients
have with their customers. Convergys turns these everyday interactions into a
source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational
excellence, and innovative technologies has delivered process improvement and
actionable business insight to marquee clients all over the world.
Convergys has approximately 70,000 employees in 67 customer contact centers and
other facilities in the United States, Canada, Latin America, Europe, the Middle
East, and Asia, and our global headquarters in Cincinnati, Ohio.
The company grew from Cincinnati Bell Information Systems and MATRIXX, both
subsidiaries of Cincinnati Bell, and AT&T Solutions Customer Care (formerly AT&T
American Transtech), which was sold to Cincinnati Bell in 1998; an IPO in 1998
made it a fully independent company. Since then, Convergys' headquarters in
Cincinnati, Ohio, has acquired numerous companies. Convergys sold its Human
Resources Management line of business to Northgate Arinso in 2010.
The business has approximately 70,000 employees in 68 customer contact
centers and other facilities in the United States, Canada, Latin America,
Europe, the Middle East, Africa, and Asia.
Career at Convergys :
You’ve got lots of interests, and plenty of talent. And you want to be part
of team that that knows how to succeed at the highest level. Us too.
Our job database is your gateway to a whole new career. You’re just clicks
away from amazing opportunities in areas such as Customer Service Operations,
Information Technology, Marketing, Human Resources, Finance and more.
Customer Service Associates
You believe customer service should actually serve customers. And
you’ve learned that the secret to providing excellent service is all about
offering answers AND respect. We couldn’t agree more.
Respect - for your ideas, talents and goals - is exactly what you’ll find
when you put your developed customer service and communications skills to work
in our state-of-the-art, high-tech contact centers. Plus, all the training and
support you need to succeed. Career areas include:
Training & Development
You’ve learned that experience empowers achievement, and that a greater base
of knowledge and ability, give you a stronger foundation for success. You never
want to stop learning how to be better and more impactful. We’re exactly the
Put your people management, mentoring and team support skills to work with
Convergys, and come support the training that helps ensure the continued
exceptional performance of our global live agent operations. Career areas
You’re all about using today’s latest technologies – to get things done; and
to stay connected to the people and things that matter most to you. You love the
possibilities of living and working in the Digital Age, and can’t wait to see
what’s next. We’re right there with you.
At Convergys, technology is one of the great enabling forces that allows us
to deliver cutting-edge solutions, and exceptional service to our clients and
their customers. Put your technical savvy and skills to work for the leader in
relationship management, and help us solve problems, build businesses and
partnerships, and boost our competitive advantages. From ground-up development,
to day-to-day operations in our high-tech contact center, our IT career areas
- Network, Desktop and Infrastructure Services
- Application Development
- Project Management
- Systems Analysis
- Help Desk
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